Terms of Service

These Terms of Service (“Terms”) govern your use of the website www.nord-essence.co.uk and all services, features, content, and digital products offered by Nord Essence Limited (“Nord-Essence”, “we”, “our”, or “us”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you have any questions, please contact Nord-Essence at nord.essence@gmail.com.

1. Eligibility

You must be at least 16 years old to use our Services. By using our Services, you confirm that you meet this requirement and have the legal capacity to enter into these Terms. If you are accessing our Services on behalf of another person or entity, you confirm that you have the authority to bind them to these Terms.

2. Services Overview

Nord-Essence offers coaching, workshops, courses, and digital products designed to support burnout recovery and personal development. These Services are provided through our website and trusted platforms such as Podia and Stripe.

3. Account Registration

To access certain Services (e.g. courses or coaching), you may need to create an account via Podia. You agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Payments and Billing

Payments are processed securely via Stripe. Prices are listed in GBP and may include applicable taxes.

  • Digital products: Non-refundable once accessed or downloaded.

  • Workshops and coaching: Refunds may be available if cancelled within the timeframe stated at booking.

  • Subscriptions: If offered, you may cancel anytime via your account settings.

We reserve the right to correct pricing errors and update payment terms. For billing issues, contact nord.essence@gmail.com.

5. Use of Services

You agree to use our Services lawfully and respectfully. You must not:

  • Share false, misleading, or harmful content

  • Attempt to access accounts or data that aren’t yours

  • Upload viruses or malicious code

  • Copy, distribute, or resell our content without permission

  • Use our Services to harass, defraud, or harm others

We reserve the right to suspend or terminate access if these Terms are violated.

6. Intellectual Property

All content provided through Nord-Essence — including guides, videos, course materials, and branding — is owned by Nord Essence Limited or licensed to us. You may not copy, reproduce, or distribute our content without written permission.

7. Testimonials and Feedback

If you share a testimonial or review, you grant us permission to display it on our website or marketing materials. We will never publish sensitive personal data without your explicit written consent. You may request removal at any time.

8. Third-Party Services

We use trusted platforms like Podia (for course hosting and email marketing), Stripe (for payments), and Google Analytics (for site usage). These services have their own terms and privacy policies. We encourage you to review them.

9. Data Protection

We treat your personal data with care and in accordance with UK GDPR, EU GDPR, and other applicable laws. For full details, see our Privacy Policy. You can contact us at any time to exercise your data rights.

10. Disclaimers

Our Services are for educational and personal development purposes. They do not constitute medical, psychological, or legal advice. You are responsible for your own wellbeing and decisions. We make no guarantees about outcomes from using our Services.

11. Limitation of Liability

To the fullest extent permitted by law, Nord Essence Limited shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services. Our total liability shall not exceed the amount paid for the specific service.

12. Force Majeure

Nord Essence Limited shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control. This includes, but is not limited to: acts of God, natural disasters, war, terrorism, civil unrest, strikes, pandemics, government restrictions, power outages, internet service disruptions, or failure of third-party platforms or services. In such cases, we will make reasonable efforts to resume services as soon as possible.

13. Changes to These Terms

We may update these Terms to reflect changes in law or our business practices. Updates will be posted on our website and/or emailed to subscribers. Continued use of our Services after changes means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

Contact Us

Nord Essence Limited Registered in England and Wales Company Number: 15865670 Registered Address: 91–97 Saltergate, Chesterfield, England, S40 1LA Email: nord.essence@gmail.com

Last updated: 23 October 2025